The Veterans Service Officer performs administrative work in advising armed forces veterans and dependents of benefits available under federal, state, and local laws.
Files and processes veterans' claims
Counsels veterans on issues that they may be facing and directs or refers them to the correct professional services
Responds to Veteran's Affairs letters
Advises persons currently in the armed forces concerning family allotments, hardship status, disability provisions, and other armed forces benefits
Assists pensioned veterans and widows in completing their annual income and medical expense reporting requirements
Assist widows and widowers in securing Department of Veteran Affairs death benefits
Advises on home loans and assistance in obtaining Certificates of Eligibility